BMO Harris Bank W National Ave, New Berlin, Wisconsin

BMO Harris Bank Reviews

2.8 stars based on 9 reviews

Featured Comments:

• J

  Joe Meisels

  5.0

  My fav branch. Convenient location, friendly and caring staff, clean and fast

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  Response from the owner

  Thanks for letting us know that you had a great experience, Joe, and for being a part of the BMO community! Thank you, BMO Digital Care Team

• A

  Aaron

  1.0

  Signed up for a checking account, but never got the sign up bonus (which is the reason I signed up on the first place) because my direct deposit didn’t “qualify.” Ok, maybe my employer pays me through some strange way that doesn’t qualify, but I called customer service and was “disconnected” 3 times and NO ONE could explain to me how or why I did not qualify (I assure you I was polite and patient with them). And of course, no one tried to call me back, so I had to keep being hung up on or give up on trying to find a very simple answer. Spoke with the bank manager, who was professional, but clearly had no interest trying to help me get any kind of sign up bonus (even though I used the account and had money coming in for months). Also got an error on the app that said I had hit my deposit limit when trying to deposit a check. It was only the second check I was trying to deposit in the same month. I had to drive to the bank to deposit… in summary, they have wasted hours of my life, not even tried to get me a sign up bonus (which they cannot explain to me why I didn’t receive) and their app wouldn’t allow me to cash two checks.

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  Response from the owner

  Hi, Aaron! Thank you for taking the time to bring this to our attention. We apologize for this experience as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll reach out to you to discuss the matter further. We are looking forward to clarifying this matter for you! Thank you, BMO Digital Care Team

• L

  Linda Szolwinski

  1.0

  My father had 2 accounts here-I was named his beneficiary upon his death and have had nothing but problems trying to close out his accounts. They have lost documentation, absent of communication when the initial process was started, lacking proper staffing, and unable to satisfy me in any way.

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  Response from the owner

  Hi, Linda. Please accept our deepest condolences during this difficult time. We’d like the opportunity to take another look at this matter for you, and help. Please email us at [email protected] with your full name phone number and we’ll give you a call. Thank you for bringing this to our attention. - BMO Digital Care Team

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