BMO Harris Bank W Chandler Blvd, Chandler, Arizona

BMO Harris Bank Reviews

2.6 stars based on 14 reviews

Featured Comments:

• N

  Natali Castro

  5.0

  Love this location! The employees here always so polite and customer service oriented! Also this location is open on Saturdays which makes it very convenient.

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  Response from the owner

  Hi Natali, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with our team. Thank you, BMO Digital Care Team

• B

  Brandon Vincent

  1.0

  Probably okay for banking services but I'd avoid having documents notarized at this branch as they are very unfamiliar with notarization practices and the state notary manual (I am a former notary public). Had some consular documents that required notarization and the notary refused because they claimed the documents were in a foreign language despite the original document being both in English and the other language. Arizona state law REQUIRES that a notary public CANNOT refuse a notarization of a document if a reasonable request is made. Even as I explained that the document was in English all I got was a blank stare. Not surprisingly another bank had zero issues with my request.

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  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Brandon. We’re truly sorry about your recent visit as this is not how we want our customers to feel. We take this matter seriously and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name, phone number and the details of your request, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Johnny Villa

  1.0

  This bank does not accept or honor a Arizona General Power of Attorney. I am a retired United States Army veteran and my father has recently been admitted to the VA hospital in Phoenix. He has given me POA to conduct his buisness and pay his bills. I cannot access his money to do this because this bank declines my use of the POA. They have not given me another course of action and way to resolve this. Meanwhile my fathers bills will continue to be late or overdue. Theyve stated to me that its their policy to not accept a POA but cannot assist me in finding another way. My father will close out this bank and choose another once released. Hopefully he will still have a home and power.water.etc... As those bills arent getting paid. If you are a Veteran . please take note. This could easily be you in my predicament.

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  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Johnny. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

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