BMO Harris Bank S Villa Ave, Villa Park, Illinois

BMO Harris Bank Reviews

3.0 stars based on 14 reviews

Featured Comments:

• T

  Tammy Lawson

  5.0

  Linsey has been my go to for 11 years she is truly the best thing that happened to Harris/BMO

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  Response from the owner

  Hi Tammy, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with Linsey. Thank you, BMO Digital Care Team

• c

  cindy mcdonald

  1.0

  I have been a customer of Villa Park bank for over 40 years and they became BMO Harris within the last 10 yrs. The transition was fine until they started to have online reps based in other counties than the US. The reps read from a script, don’t understand your questions and basically blow you off. The personal bankers located in the Villa Park branch are also very short with their customers, with poor customer service skills. Although I don’t want to, BMO has forced me to look for a new banking institution.

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  Response from the owner

  Hi, Cindy, thank you for taking the time to bring this to our attention. We apologize for this experience as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• D

  Davina M. Wolfe

  1.0

  I had to call 4 times to confirm my account has been closed. I went to the branch personally on October 28th to close it and as of today it is still open. What a joke! I would appreciate my account CLOSED. If I could give zero stars I would.

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  Response from the owner

  Hi Davina, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

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