BMO Harris Bank Walter Payton Memorial Hwy, Plano, Illinois

BMO Harris Bank Reviews

2.4 stars based on 10 reviews

Featured Comments:

• D

  Debbie Atwood

  1.0

  Horrible Customer Service!! Deposit was xxxx and teller says "I scanned checks 3 times and get xxx. OK so use your eyes to Read the checks.. response from teller is I'll scan them again... this time (4th) scan amount is now xxxx+x now my Deposit is more? Husband apparently had same issue a few times at this location. Teller only using scanner and not depositing actual amount. Please Always Be Sure You Know Your Deposit Amount When Visiting. I sent my total and glad I did I was almost short changed $650

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  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience at our West Route 34 location, Debbie. We’re sorry to hear this as this is not how we want our customers to feel about our service. We would love to learn more so we can help find a resolution to any remaining issues. Please feel free send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted if you would like. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• L

  Liz Lee

  1.0

  My account has been locked for no reason and when i called customer service they were absolutely no help what so ever

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  Response from the owner

  Hi, Liz. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• b

  bro evets

  1.0

  I opened a Cert of Deposit with this bank. It was for my 93 year old mother's final funeral expenses. She passed away in June. Now I need the funds from this CD and they won't release same, even though I showed them a will and trust listing me as the trustee and showing I was to handle all her affairs. Their lawyers also refused to even talk to me.

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  Response from the owner

  Hello! Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

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