Bobby Rahal BMW of South Hills Washington Rd, Canonsburg, Pennsylvania

Bobby Rahal BMW of South Hills Reviews

4.7 stars based on 434 reviews

Featured Comments:

• S

  Shreek Patel

  5.0

  Mark was Great! Everyone was so helpful and made sure I had everything I needed to drive my new car. will be back for another purchase.

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  Response from the owner

  Hello Shreek, and congratulations on your new vehicle! We appreciate you giving us the opportunity to earn your business, and thank you for trusting us with your automotive needs!

• A

  Anj

  1.0

  Don’t go here to service your car. They had me wait around most of the day even though I waited a week for an appointment. Then they said I needed over $4000 in repairs without much explanation and said that the repairs might bring up new problems to fix. I got a second opinion at an honest and competent independent German car mechanic and they were and able to diagnose and fix the issue in a few hours at a very minimal cost.

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  Response from the owner

  I have attempted to reach you on your cell phone, but unfortunately, I was unable to make contact. Could you please call me directly at (724) 743-9309 so we can discuss the details of your visit? We regret to hear of your experience and apologize for any miscommunication that occurred. These instances, as unintended and regrettable as they are, allow us to train our team on how to prevent them from happening again. Sincerely, Kim Kaminsky General Manager

• L

  Lam Nguyen

  1.0

  Disclaimer, I did not purchase a car from here. But I did call in to inquire about a 2020 Certified Pre-Owned X3 M4, it has 17,560 miles and listed for $54,868. I was extremely motivated to get this SUV, probably would've made up my mind on the spot, as I was done with owning an Alfa Romeo (iykyk). I was told on the phone that the sales manager has been driving this car around, and the mileage is now around 20,000 miles. I asked if the price will be lower now, and I was told "No". That's it. Obviously I was confused by this, and said okay then I'm not interested. Then the sale person proceed to tell me: "Oh we checked the mileage on the car and already updated the website to reflect the new price change. It was $56k and now it's $54k".....So you updated the price but not the mileage??? And this was a certified pre-owned, do you have to certify it again since 2000 miles were added. I've always bought new cars but wanted to give pre-own a chance. I've owned a Honda, Benz, Lexus, Alfa Romeo, and this phone call alone makes me never want to look at another BMW ever again. Train your people.

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  Response from the owner

  We regret to hear that your experience with us did not live up to the standard we aim to provide to all of our clients. The vehicle you inquired about currently has 19,118 miles, which is under the threshold required for re-certification. I would appreciate the opportunity to speak with you directly, to learn more about your experience and assist you with your vehicle search. Please feel free to contact me directly at (724) 743-9303 at your convenience. Sincerely, Kim Kaminsky General Manager

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