Camino Federal Credit Union N Taylor Ave, Montebello, California

Camino Federal Credit Union Reviews

3.4 stars based on 22 reviews

Featured Comments:

• O

  Oscar Cruz

  5.0

  Angel is amazing! Look for her if you need any help! She goes above and beyond!

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  Response from the owner

  Hi Oscar, thank you for taking the time to write such a positive review. We are glad to hear Angel was able to help you with your financial needs. We value your membership and look forward to helping you in the years to come.

• C

  Christina Mota

  1.0

  I'm very unhappy with this bank. I've been a member for about 15 years and it's gone way down hill. I feel that the newer employees have no idea what they're doing. The only reason I've stayed with this bank so long is because Kathy was so great but now that she isn't an employee, I'd rather go elsewhere. I dislike how they charge me a monthly fee on $5.95 for services that I've never used and don't plan to use. I also dislike that on top of that fee, I'm charged for withdrawing at ATM's since I moved 50 miles away. I used to live in Montebello but now im in Northridge. There isn't a branch nearby and I feel that they should accommodate people like me who live far but continue to use their branch. If they want to keep members, they need to do the right thing and help us out.

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  Response from the owner

  Hi Christina, thank you for taking the time to tell us about your Camino experience and for 15 years of membership. We are disappointed to hear about your most recent interaction. We will be contacting you to get more information about your experience. We value your membership and we look forward to continue serving you.

• A

  A.S.B.

  2.0

  I've worked with this bank for over 10 years. Friendly staff for sure, but the structure needs work. Not open on the weekends. The website is not user friendly for payments. I'm constantly having to get someone on the phone to help me to do something the website should be able to do. Making an online payment should not be difficult. After I pay off my loan, I'm retiring my relationship with this bank. It's just too annoying.

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  Response from the owner

  Thank you for taking the time to write us about your experience with Camino. We offer Saturday hours from 9 am - 1 pm for those members that may have difficulty visiting us during the week. We appreciate your feedback and will take this opportunity to review our online banking services.

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