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- Canandaigua National Bank & Trust Rd, Penfield, Penfield
- Phone:
- +1 585-899-4653
- Website:
- https://www.cnbank.com/Your_Bank/Locations/Branch_Pages/Penfield_NY_Bank/
- Address:
- 1816 Penfield Rd, Penfield, NY 14526, United States
- Hours:
- Thursday9AM–5PMCLOSE
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Canandaigua National Bank & Trust Reviews
3.8 stars based on 10 reviews
Featured Comments:
M
Mark Fuerbacher
5.0
Best Bank on the planet. I use all aspects of this bank from personal to business and every person I interact with is professional and attentive to the customers needs. I work primarily with The Penfield NY branch and Harry, The manager is wonderful and his staff including Shea and Amity are knowledgeable and a pleasure to work with. Keep up the good work CNB!
W
Wendy Schulman
1.0
There's one teller here that is extremely curt and has an attitude problem with me. I have been a customer of CNB for years and I have never been treated like this before.
Response from the owner
We apologize for your recent experience. We assure you that we strive to provide an exceptional customer experience and would like the opportunity to deliver that to you. Customer service will reach out to you directly.
G
Grrr Cassie
1.0
It was a major pain to get an account on the app so I ended up having a late fee charged on my first payment because I had to wait for them to send me deposits to verify my app account. Didn’t have this problem with the last bank I took out a loan with so next vehicle I’ll make sure to request the previous credit union as it was more easily accessible. I’ve never been late on one payment and now my first payment with this company was late. Unfortunately I do not use checks and I wasn’t paying $20 more to pay with my card over the phone so the app is the only way that I can pay.
Response from the owner
Cassie, Our apologies for the experience you’ve had. At Canandaigua National Bank & Trust, we strive to provide an exceptional customer service experience and would like the opportunity to deliver this to you. We would be happy to review your specific situation, if you would like to contact our Customer Call Center. They can be reached at 585-394-4260 and are available 8am-8pm M-F, and 9am-1pm Saturday and Sunday. Sincerely, CNB
More reviews (7)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Thursday :9AM–5PM
- Friday :9AM–5PM
- Saturday :9AM–1PM
- Sunday :Closed
- Monday :9AM–5PM
- Tuesday :9AM–5PM
- Wednesday :9AM–5PM
FAQs
1. How Can I Get in Touch With Canandaigua National Bank & Trust?
You can call them at this phone number +1 585-899-4653. Using their website's online form can be helpful.3. How Can I Obtain a Loan at Canandaigua National Bank & Trust?
You can complete the online application form on their website. If you need loans on the same day, you can visit WeLoans for further details.5. What Happens If I Cannot Repay My Loan?
The best course of action is to contact your lender if you expect to have difficulties paying your payments on your loans. Your lender may either agree to a different due date or allow you to defer payments for several months.
2. Where Can You Find Canandaigua National Bank & Trust? How Can I Find It?
Canandaigua National Bank & Trust is at 1816 Penfield Rd, Penfield, NY 14526, United States. You may use the map to discover the quickest route. You can find more nearby loan stores in New York here.4. Is Canandaigua National Bank & Trust an Agency or a Lender?
Canandaigua National Bank & Trust is a Bank. However, WeLoans, as a lending broker, can help you establish connections with over 100+ lenders to get loans with soft credit checks.6. Is Canandaigua National Bank & Trust Provide Loans for Bad Credit?
Yes. But if you need a loan for bad credit, WeLoans is a good option.