Capital Credit Union-0
Credit Union

Capital Credit Union W College Ave, Appleton, Wisconsin

3.7
(5)Check map
Phone:
+1 800-728-4294
Website:
https://www.capitalcu.com/
Address:
926 W College Ave, Appleton, WI 54914, United States
Hours:
Tuesday9AM–5PM
CLOSE

    Services

    • Home purchasing assistance

    • Mortgage loan application assistance

    • Mortgage loan shopping assistance

    • Mortgage rate shopping assistance

    • Mortgage refinancing assistance

    • Property closing assistance

    • Builders Mortgage

    • Home Mortgages

    • Mortgage Advice

    • Mortgage Renewals

    • Mortgage Solutions

    • Reverse Mortgage

    Show More
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    Capital Credit Union Reviews

    3.7 stars based on 5 reviews

    Featured Comments:

    • C

      Catherine Burk

      5.0

      Wonderful staff always willing to help.

      Response from the owner

      Thanks for the review, Catherine!

    • B

      Brandon Snopek

      1.0

      Horrible customer service, you waste hours going around in circles trying to get a hold of anybody, no overnight customer service so if something happens and you need to reach someone during over night hours, you are stuck waiting till after 8am. Wish i had never joined this credit union after the experience i've had. The 1.98% apy they offer on checking accounts doesn't make up for the horrible customer service, lack of hours and flat out rude personal i've spoke with. Another complaint would be ZERO protection on your account, they will look for any reason to not offer any and tell you flat out your screwed, eat the loss and move on, even if federal law is on your side. STAY CLEAR of this bank!

      Response from the owner

      Hi Brandon, we apologize for your frustration and disappointment. Our credit union has various protections in place for our members, including all deposit accounts being federally insured by the NCUA.

    • A

      Alex R

      1.0

      This location is unbelievable... The attendants are clearly incapable of making loan payments. The last two times I made full (AND MORE THAN) payments I get notices in the mail that I'm missing payments??? How am I paying 200$ EXACT, no more and no less, a month on a monthly payment loan of 154$ and missing my payments???????? EVERYTIME I ask the attendants "am I fully paid for the month then?" and each time they said yes, my next payment is due next month. I then get a notice that I have not made my full payment, you guys need 1 effing cent???!! Then I'm charged additionally on my loan?!? Are you guys serious? You can even check ever since I had the loan I always paid 200 each month.

      Response from the owner

      Alex, I'm sorry. That does sound like a frustrating situation. Thank you for taking the time to talk with a member of our team here at Capital about the issue and for your understanding. Mistakes happen, and we believe in learning from them and making adjustments to prevent the same situation from happening to you or another member in the future.

    More reviews (2)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Tuesday :9AM–5PM
    • Wednesday :9AM–5PM
    • Thursday :9AM–6PM
    • Friday :9AM–5PM
    • Saturday :Closed
    • Sunday :Closed
    • Monday :9AM–5PM
    click

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    FAQs

    • 1. How to Contact Capital Credit Union?

      Dial +1 800-728-4294. You can complete contact form for further negotiation.

    • 3. What Loans Can Capital Credit Union Offer?

      Capital Credit Union provides services in the following:Home purchasing assistanceMortgage loan application assistanceMortgage loan shopping assistanceMortgage rate shopping assistanceMortgage refinancing assistanceClick here now to find more details from Capital Credit Union.

    • 5. Does Capital Credit Union Perform as an Agency or a Lender?

      Capital Credit Union is a Credit union open for all kinds of loans. Besides, you can try WeLoans which will match you with the best lenders for your reference.

    • 2. Where Can I Find out Capital Credit Union?

      926 W College Ave, Appleton, WI 54914, United States is the location of Capital Credit Union. You can find more nearby loan stores in Wisconsin here.

    • 4. How Can I Obtain a Loan at Capital Credit Union?

      You can follow on their website as long as you need loans.

    • 6. What if I Fail to Pay My Loan On Time?

      You need to talk with your lender for negotiation in advance if you can't clear the debt.

    • 7. Does Capital Credit Union Accept People with Low Credit Scores?

      Sure, you can call them for more details before you move forward.