Capital One Bank Hempstead Tpke, West Hempstead, New York

Capital One Bank Reviews

1.9 stars based on 21 reviews

Featured Comments:

• H

  Hillary DiGiorgio

  4.0

  Very pleasant experience! Much better than other branches.

• Q

  Qu Hannah

  1.0

  Employees are rude and discriminatory towards people with disabilities at all times, verbally abusive towards customers. Management is rude and non-sensical with customers, extended wait times over 90 minutes to make complaints about employees and conduct unbecoming a major corporation in this day and age , stay far away and go to TD it is right across the street and people are nicer and more normal to customers. The management is rude and unprofessional to customers. Seek Other banking for your business , you will be better off （由 Google 翻译） 员工在任何时候都对残障人士粗鲁和歧视，对客户辱骂。管理层对客户很粗鲁和荒谬，等待时间超过 90 分钟，以抱怨员工并在当今时代进行不合时宜的大公司，远离并去 TD，它就在街对面，人们更好对客户来说更正常。管理层对客户很粗鲁和不专业。为您的业务寻求其他银行服务，您会过得更好 (Translated by Google) Employees are rude and discriminatory towards people with disabilities at all times, verbally abusive towards customers. Management is rude and non-sensical with customers, extended wait times over 90 minutes to make complaints about employees and conduct unbecoming a major corporation in this day and age , stay far away and go to TD it is right across the street and people are nicer and more normal to customers. The management is rude and unprofessional to customers. Seek Other banking for your business , you will be better off (Translated by Google) Staff are rude and discriminatory towards disabled people at all times and abusive towards customers. Management is rude and absurd with customers, wait time over 90 minutes to complain about the staff and go big in this day and age, stay away and go to TD, it's just across the street, people are better and more normal to customers. Management is rude and unprofessional with customers. Seek other banking services for your business and you will be better off

• J

  J B

  1.0

  Tellers were not helpful at all. Also I would suggest changing the wood paneling in front of the tellers because my child touched it and was in Urgent Care for 2 hours with splinters in hand. 1st day as a new customer and I was already told no to an important piece of documentation I needed from them and then to spend 2 hours in Urgent Care with a child who had numerous splinters was exhausting. Not sure how I feel about switching banks right now.

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  Response from the owner

  Hey JB - This is far from the experience we aim for given that your little one's physical safety was put at risk. You can bet that we've shared this review with branch leadership to ensure your voice is heard. ^AJS

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