Capital One Bank-0
Capital One Bank-0
Bank

Capital One Bank Hungerford Dr, Rockville, Maryland

2.9
(21)Check map
Phone:
+1 301-251-1434
Website:
https://locations.capitalone.com/location/branch_61172/
Address:
387 Hungerford Dr, Rockville, MD 20850, United States
Hours:
Wednesday9AM–5PM
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    Capital One Bank Reviews

    2.9 stars based on 21 reviews

    Featured Comments:

    • P

      Prina Jackson

      4.0

      This bank is cool. I love the atmosphere & the employees. Capital One is great so far. Happy that I was able to get another bank & thanks for being so welcoming

    • S

      S Wood

      1.0

      I recommend you stay away from this location at all cost. The staff and so called management are dishonest, rude, and lie to you about what they are doing. I had to reopen my checking account and obtain a new debit card, and was told that it would take up to four weeks to issue me a new card. Nearly a month later, I began to wonder if I'd ever receive my card at all, so I called Customer Service and was told that was ridiculous. Normally a card shipped via USPS may take a week to ten day, but not month. I was issued a replacement card that only took three days to arrive. In addition, in order to pay my auto-pay bills, which had been stopped, I was told that the purchase of certified checks would cost $10 each. Ten dollars to access my own money, while they setup a new account, hell no. Customer service recommended speaking to the Branch Manager regarding waving this charge. When I asked to speak with the BM at this location, I was told that the position doesn't exist. in addition she couldn't point me to the person in charge of this staff. Never, have I seen such gross incompetence, rudeness, and disregard for customer care in my life. Capital One Bank IMHO is pathetic. Take you money business elsewhere.


      Response from the owner

      This definitely isn't the sentiment or experience we aim to provide here, and we've documented your feedback to be reviewed by management. ^JM

    • C

      Criselyn Levin

      2.0

      When it comes to customer service, they're not so great because when I called them to let them know that someone use my card and what they did was tell me that I can no longer be with them. But when my friend had the same issue they didn't kick my friend out instead they told my friend that they'll send a new card so that no one can you the card again. In short I wasn't given the same treatment like other customers.

    More reviews (18)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Wednesday :9AM–5PM
    • Thursday :9AM–5PM
    • Friday :9AM–5PM
    • Saturday :9AM–12PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
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    FAQs

    • 1. How to Get in Touch With Capital One Bank?

      You may contact them by calling this phone number +1 301-251-1434. Using their website's online form can be helpful.
    • 3. How Can I Take Out a Loan at Capital One Bank?

      You can complete the online application form on their website. If you need online loans on the same day, you can reach on WeLoans for more information.
    • 5. What if I Can't Repay My Loan?

      The best course of action is to contact your lender if you think you might have difficulties making your payments on your loans. Your lender may either agree to alter your due date or let you skip payments for a few months.
    • 2. Where Can You Find Capital One Bank? How Can I Find It?

      Capital One Bank is at 387 Hungerford Dr, Rockville, MD 20850, United States. You may use the map to discover the fastest way to get there. You can find more similar loan stores here.
    • 4. Is Capital One Bank an Agency or a Lender?

      Capital One Bank is a Bank. However, WeLoans, as an online loan broker, can help you establish connections with more than 100+ lenders to get no credit check loans.
    • 6. Is Capital One Bank Provide Bad Credit Loans?

      Yes. However, if you want to obtain a bad credit loan, you can try WeLoans.