Capital One Bank Pennsylvania Ave, Washington, District Of Columbia

Capital One Bank Reviews

2.9 stars based on 11 reviews

Featured Comments:

• A

  Adrienne Rigby

  4.0

  One of a few service locations still available on Saturday until noon. The bank is within walking distance to the Capitol and other federal buildings. Street parking only is available. The handicap ramp access is great. Upon entering a seated representative welcomes you from behind a large desk. Behind that wall is the banking area. The staff is friendly, attentive and greets many return customers as if they were old friends.

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  Response from the owner

  Sometimes you want to go, where everybody knows your name, and they're always glad you came - Yep that sums up our Capital Hill Branch. A friendly bunch who knows their customers. ^AB

• R

  Review Lady

  1.0

  I was a Chevy Chase Bank customer when Capital One took over. They have the WORST customer service ever, and their services SUCK! THEY LIE LIKE A RUG, TO YOUR FACE, OVER AND OVER AGAIN! ATM has been partially functuonal for almost two (2) months now, and everytime you inquire, they say, "Oh, I was not aware that the ATM was not working"......LIARS! You dont know that it has been partially working or not all for almost two (2) months? Seriously? Everyone, do your self a favor and find another bank, who at least cares about your banking concerns.

• G

  Guney Demirci

  1.0

  Worst Capital One bank branch ever! Manager or banker was sitting in front and talking on the phone for 15 mins while people wait in line. Also sent me away saying I don’t have an appointment. They were no body in there. Their system don’t have available time slot next 6 months. Lazy bank workers and useless manager. Close the branch if you won’t serve your customers.

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