Carrollton Bank Homer M Adams Pkwy, Alton, Illinois

Carrollton Bank Reviews

3.4 stars based on 7 reviews

Featured Comments:

• C

  Caleb Thurman

  5.0

  Crystal and Scott are great to work with! This bank reminds of the old school handshake bank, they have more flexibility and options than your typical credit Union. I bank with 1st mid America right down the Road but Carrollton has all my auto loans. I’m Going to eventually transfer everything over. Thanks Carrollton y’all are awesome to work with.

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  CL Communications

  1.0

  My experience has been similar to others. I've been a business owner for 20 years and have worked with a number of banks and credit unions of varying sizes across Illinois and Missouri. Carrollton is, without a doubt, the worst of them. In fact, I've been mostly happy with other banks I've used, especially The Bank of Edwardsville (now Busey). Most of my bad experiences at Carrollton had to do with Misty Cobbel, who is especially rude and condescending and also unprofessional in her complete lack of follow-through. I don't say this based on only one or two experiences with her, either. This bank seems to also lack quality training and/or systems for its tellers on the phone and in person, as they tell you incorrect things on the phone or don't follow through, don't run the transactions through at the time they state on their receipts (making them post after close of business and then charging you fees). They also once deposited nearly $10,000 in our account and took it out at the end of the day... out of nowhere. It's one mistake after another and they have very little willingness to believe you, care about your experience, or do anything to correct issues. In summation, you would do well to choose ANY other bank to work with.

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  Halie Grable

  2.0

  Staff is rude .... just rude

More reviews (4)