Cash Store Wesley Dr, Wood River, Illinois

Cash Store Reviews

3.1 stars based on 10 reviews

Featured Comments:

• L

  LaVell Thompson, Jr.

  4.0

  Uhm... there really isn't a lot to say about this place. I took my grandmother here to borrow money from them. They are a company that lends money to people and that's what they did. She made an even exchange with them , and they were accommodating. I thought that the lady who processed her paperwork was very patient and nice. But, what more is there to say? It's a company that lends money! Lol... But, I do appreciate the fact that the office itself was very clean and presentable.

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  Response from the owner

  Thank you for the review, LaVell! We're glad to hear that we were able to get your grandmother connected with the assistance she needed and that our team treated her with the respect she deserved. We are also happy that our Wood River office is staying nice and tidy. Thanks, again!

• E

  Eric Brown

  2.0

  Don’t really care about what you’re going through, they only care about THEIR money. Once I’m done I’ll deal with this company again. Just doesn’t make sense that I can get a deferred payment on a $20k car loan but not a $450 money loan.

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  Response from the owner

  Hi Eric, thank you for bringing your experience to our attention. We were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We would like to find out more about the nature of your experience.

• c

  christina Bell

  1.0

  Sure if you don’t mind paying 125% interest and don’t mind potentially being a victim of identity theft definitely go with them. They sold my “debt” which I’m certain was paid and their affiliate company who contacted random numbers that were on my application I no longer have or are associated with and gave them not only my name and date of birth but gave out my address and social as well all in voicemails. Oh and when I did contact their affiliates and gave them my name they again gave the entire social, dob, and address without confirming any information other than my name. Hope they keep good records of their “recorded lines” because they will be hearing from my lawyer

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  Response from the owner

  Hi, Christina. We aim to provide the best customer service possible, and we're sorry to hear that was not your experience. We take the security of our customers' personal information very seriously and we are concerned by your review. If you can, please call us at 1-855-279-2205, so we can talk more about the exact nature of your experience and answer any questions or concerns you may have.

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