Castle Credit Co Holdings, LLC S Michigan Ave, Chicago, Illinois

Castle Credit Co Holdings, LLC Reviews

2.1 stars based on 120 reviews

Featured Comments:

• T

  Thomas Volker

  4.0

  Mr. Reyes needs a trophy for finally closing my account. I know he will miss calling me lol. He has been nothing but professional for what seems like years now.

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  Response from the owner

  We greatly appreciate your positive feedback! Our mission is to provide the best possible Customer experience. We look forward continuing a positive partnership. If you have any questions and or concerns, we welcome the opportunity to work with you directly. Please call 800-646-8569 and speak with our friendly Customer Service team. You can also email us directly at [email protected].

• V

  Vikki Brook

  1.0

  I started dealing with this company back in 2011, never an issue. Then in 2019 payments stopped being automatically taken out so I figured i was done. 3 months later they call me telling me I'm 3 months behind and need to pay in full plus late fee. June 2011 to September 2019 is 98 months. But I have something saying it was a 93 month term. that's 5 extra months and they have nerve saying i have only paid half of what was owed. That water machine was $4000 payments total $8800. Call me 3 times a day, everyday for almost 3 years. DO NOT go through this company unless you like being bullied

• A

  A & K Home Decor

  1.0

  BEWARE!!!! For the past 8 years they have been reporting negatively on my credit report as if the account is still open. They harass you, they threaten to continue reporting wrong on your report unless you pay them. I was just a co-signer, and the home with the filtration system was sold a year later. They refuse to fix this on my credit report. I would like to add: That they report falsely on your credit which is illegal per the Fair Credit Act. BEWARE OF THESE PEOPLE!!!!!!

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  Response from the owner

  Thank you for sharing your concern! We make every effort to provide the best possible Customer experience! We want to work to improve your experience. We certainly would like to have an opportunity to speak with you directly in order to address your concerns. Please call 800-646-8569 and speak with our friendly Customer Service team. You can also email us directly at [email protected]. We want to help!

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