Centennial Bank Salem Rd, Conway, Arkansas

Centennial Bank Reviews

3.1 stars based on 9 reviews

Featured Comments:

• C

  Christal Hill

  5.0

  Ms.Suzy Bradley always greets you with a smile and goes the extra mile to take care of you! Thanks Suzy!

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  Response from the owner

  Hi Christal, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you next time!

• R

  Rich Nicholson

  1.0

  Guess they took my review down. Hit me with overdraft fee then reversed it after meddling in my account. Tellers are rude, Mallory!! Suzie was no help just wanted to save my account. Artificial concern! Stay away from this place! You have been warned

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  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• D

  DIRTYROB1983

  1.0

  I love the bank but every time I have an issue and have to talk to the manager Suzie, she's very rude. she over talks you and cut you off anytime you're trying to speak and twice she has hung up the phone abruptly before I could finish speaking. Good bank, but bad customer service

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  Response from the owner

  Thank you for your review. We’re sorry that your experience did not meet your expectations. We work to provide an excellent customer experience. We hate that we missed that mark. We would like the opportunity to investigate your feedback further, so we would appreciate if you would contact our customer care team by going to https://www.my100bank.com/#get-in-touch.

More reviews (6)