Centennial Bank Overseas Hwy, Key Largo, Florida

Centennial Bank Reviews

4.0 stars based on 4 reviews

Featured Comments:

• G

  Gary

  5.0

  I can't even put into words how great this bank is, but I will try. Imagine being a child and walking into grandmas house for the first time. You don't really know what to expect, but you've heard good things. She greets you with a warm welcome like you've never received from someone you've just met, then goes on to help you do any little thing, and doing many things for you that you didn't even know she did. She has cookies or sweets every time you visit, a warm beverage and a smile no matter what her day is like, you don't see her everyday but you never forget how you feel when you do. That is what walking into this bank is like every time. If you're uncertain about choosing a bank, just know that this one will make you feel like they genuinely care.

• K

  Keith Lassiter

  1.0

  Been banking at the key largo location for several years and been happy with the service but since the change in management its been nothing but bad. Between being forgotten about in the drive through to the point of having to honk my horn, the hours being random, and standing in line for 30 minutes with one person in front of me im really starting to miss the old team. Today I sat in the drive through for 15 minutes and didn't get waited on. I went inside and stood in line for another 15 minutes with one person in front of me. When I asked if I could use the bathroom while I waited I was told no...horrible service lately.

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  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• P

  Pablo Garcia Jr

  5.0

  Always a great experience and all the staff at the Key Largo branch work hard to help me with my banking needs. Highly recommend

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  Response from the owner

  Thank you for the review!

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