Central Bank - Mortgage Department N University Ave, Provo, Utah

Central Bank - Mortgage Department Reviews

5.0 stars based on 68 reviews

Featured Comments:

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  Rachel Lyon

  5.0

  I've worked with Central Bank a couple of times on different mortgages and they've always been outstanding. Their rates are competitive and their customer service is unparalleled. I've always been able to get in touch with an actual person (not an automated menu) who has been able to answer my questions and solve my issues correctly without any run-around. I can't recommend Central Bank highly enough. UPDATE 8/20/20 -- I refinanced a couple of mortgages with Central Bank a couple of months ago and they were stellar as ever. Everything went seamlessly and I'm now paying several hundred less in mortgage interest each month. I wish everything in life were as easy as working with Central Bank.

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  Response from the owner

  Thank you for your wonderful review, Rachel! Being honest and transparent while providing top-notch customer service is a high priority of our employees--we are so glad to hear about all of the positive experiences you have had working with our Mortgage Department. We have enjoyed having you as a customer and want to thank you for taking the time to leave this review!

• J

  Jeremy Giles

  5.0

  Mike Brown and his team in the Central Bank mortgage department did an excellent job with the mortgage of my home. I was very impressed with the timely mater that they processed the mortgage and also with the personal customer service that I received. I was moving in from out of state and even with that challange they made the process as seamless as possible. They answered all of the questions I had and helped me reach the tight closing date that I set to make my move possible. I would highly recommend Central Bank to any one looking for a mortgage.

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  Response from the owner

  Jeremy, we're thrilled that our Mortgage team was able to go above and beyond in helping you with your mortgage needs. Mike and the rest of our Mortgage team is wonderful to work with and we're glad to have you as a customer. Thanks for leaving such a wonderful review! And welcome to your new home here in Utah!

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  Swayzie Jane

  5.0

  We love central bank and have banked with them for 25 years. If you ever need a mortgage they will do what it takes to help you out with all of your needs.

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  Response from the owner

  Thanks for taking the time to leave us such a positive review, Swayzie Jane! We're grateful for your loyalty and friendship over the last 25 years!

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