Chartway Credit Union E Main St, Grantsville, Utah

Chartway Credit Union Reviews

3.3 stars based on 7 reviews

Featured Comments:

• L

  LLA LLA

  5.0

  I love all the branches and everyone that they have working there. Jody H in Tooele has been so amazing with everything. Dennis D in mortgage loans is amazing! I have everything through them and I know they are always looking for solutions for all my financial needs on auto and mortgage loans.

  ---

  Response from the owner

  Thank you for your valued membership and this review of our Grantsville Branch. Our team members like Jody love being able to help members like you thrive financially. We look forward to serving you again soon!

• P

  Paulette Madsen

  1.0

  I am so sick of the Branch Management in Grantsville “Jody Hislop”. I had an account there over 20 years ago. About 11 years ago I had to close my account because Jody harassed me every time I cashed a check. She refused to cash any of my checks into my husband’s account. This week we deposited 4 checks , 3 where 3rd party checks. One from my son (over 18)and two where mine. All checks deposited fine and they next day mine where pull back out. We contacted the Chart way help line and the lady said it was very strange that they did that and my checks where waiting to be picked up at the bank. I went to get them and the teller said they were held my Jody in her office. “Of course I thought “ . Anyways she said she sent my checks back to my address because they don’t cash 3rd party checks. “Then why did they deposited my sons check into my husband’s account and his last name isn’t even the same as ours!!! I asked her if this was personal and she said no but Chartway made her do it! Stop blaming others Jody. She has been a awful person to me for years. My husband and I are born and raised in Grantsville and everyone knows everyone. Those checks where to pay for my cancer treatments - Jody you are a so called member of the ladder day saints church so start acting like it!! Things have changed sister……I also am contacting your main office. Hopefully my checks make it back home considering I already signed the back of them and I will deposit them into my Mountain America Account where they treat people like people. Unless you go to church with Jody don’t bank in grantsville.

  ---

  Response from the owner

  We appreciate your membership and would value the opportunity to speak with you about this issue. Can you please send an email to [email protected] with your contact information? Thank you again for your membership - we look forward to speaking with you once we've received your contact information!

• A

  Amber Haning

  1.0

  Used the ATM on a Saturday the ATM gave me a receipt saying it dispensed my $400 but then gave an error that it couldn't dispense the money to contact my financial institution. I contacted my financial institution they did a dispute against chartway and advised I go in to chartway to get the ATM transactions pulled to get my $400 when I go into chartway today chartway refuses to look up their ATM transactions claims they don't have access to them and says the only thing I can do is a dispute through my financial institution never use chartway they steal from you and refuse to give you your money

  ---

  Response from the owner

  Hi Amber - Our team would like to reach out to learn more about your experience. If you could please send your contact information to [email protected], we’ll be in touch.

More reviews (4)