Chase Bank Staples Mill Rd, Richmond, Virginia

Chase Bank Reviews

3.7 stars based on 10 reviews

Featured Comments:

• S

  Shannon Tuckwell

  5.0

  Melanie is fantastic! She really took her time to explain things to us (my partner & I) and helped fit us in due to us having to travel long distances to get to her. She one of the reasons why im still banking with Chase!

• i

  ida woodfin

  1.0

  The ATM took my cash deposit and then broke down didn't even give my money back I went into the bank they don't service that ATM called chase was on hold hour and half to have a 3 min conversation about the broken ATM never again will I use a atm to deposit cash or checks my lesson is learn

• W

  William Brackett

  1.0

  I moved to Richmond and needed a bank in town. I looked online and found that Chase was in Richmond. I could open my account online and with that and setting up direct depoist will be given $225. I did that was given my account number and sent an ATM card. I set up to have depoist sent as well. Five - six days later cannot log into to my account. I call the 800 number was told my account has been closed and thats too bad for me. I call again and get told the same thing. I go into the branch and the branch has to call the 800. Heres the thing the bank has my money and will send it to me in 15-30 days. If i want to open a new account with them I can. Why would i do busness with them. I asked them if i open an acount what will be done for me. The person on the phone stays with his scrpit. My account is closed and thats too bad for me. We have your money and we will send it to you in 15-30 days. waste of time. I knew a bank would not give out free money. NO wonder they offer 225 to open an account. You open the account put money in it and it gets closed and you have no way to get your money.

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