Chase Bank N Washington Ave, Bergenfield, New Jersey

Chase Bank Reviews

3.4 stars based on 16 reviews

Featured Comments:

• E

  Elsie Lugo

  5.0

  Employees are very helpful. Also you need a bathroom for senior citizens. Thank you 😊.

• J

  Jer Brack

  1.0

  The drive-thru is very dangerous in both lanes! The concrete curb on all sides is just the right height and the curves to exit both lanes are just sharp enough to always shred and rip apart your car rims! There is no physical way to navigate out of the drive thru without damaging your car(without stopping, adjusting your turn, backing up, creeping forward and repeating multiple times). This is at a driving speed of 2mph or less. I have already damaged rims on my old car (leased), and new car(purchased), and i am a super careful driver who parallel parks like a pro. The way this was designed is nuts! Only a motorcycle or moped can clear the sharper than 90 degree exit angles here with less than 10 feet clearance to the second turn to exit. Dont believe me? Check out the curbs on all sides in both lanes. They are all scraped, torn, crumbling and blackened from all the hundreds of cars damaged by this stupid design. Probably looked nice and clean in the original design on paper.. but really stupid when you try to navigate it with an actual car, truck or suv. No way will a larger truck even fit here. My advice is just go inside to the walk up atm. If you feel an irrisitable urge to use the drive thru, then after your transaction, drive your vehicle slowly and safely in reverse till you are clear of this car deathtrap and avoid both drive thru lanes by driving back into the main parking lot. To the owner of this bank location: Please remove the existing drive thru, redeign it using a logical amount of space with extremely large curves so cars can escape without damaging wheels, sides and rims, turn all curbs into flattened slopes that can never touch or damage a car. Or, a super simple solution is to remove all the concrete straight ahead from the 2 lanes, so they become a perfect straight exit out to the street with no re-entrance into the parking lot on the left side. So if you are in a drive thru lane, you exit straight ahead and have plenty of space to make a left or right turn onto the main street. Pros: Great, helpful and friendly employees inside Lots of parking Free parking Nice atm inside 2 atms outside Cons: 2 poorly desiged drive thru lanes that will damage your car 90% of the time

• s

  sidharth madan

  1.0

  Worst customer service ever- Manager started asking me list of docs without understanding what kind of account do I need- also the branch was empty with 0 customers but still we are waiting

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