Chase Bank Shaw Ave, Clovis, California

Chase Bank Reviews

3.1 stars based on 22 reviews

Featured Comments:

• I

  I Do Cocktails Bar Service

  5.0

  Friendly staff everytime we go in.

• S

  Shannon Sackett

  1.0

  Mrs. Crystal did her best to help but manager Sarah couldn’t be bothered to do her job as a manager and kept sending Mrs. Crystal as a go between. I was told I had to know all personnel to make an appointment with the correct one even though online doesn’t say who the specialists are. Aside from that when I asked what I could get done for a specific type of service (notary) the manager said “that’s proprietary information”. I could hear her from behind the counter she refused to move out behind. Again, playing telephone. Will be opening a bank somewhere else and closing my account here. Very dissatisfied and disappointed in how chase now operates. No service any longer.

• A

  Andrea Ramirez

  1.0

  I went into this location today to re open my daughters HIGH SCHOOL account. I understand my daughter needed 2 forms of ID since she previously had a high school account prior. Manuel refused to help us with her social security card, her previous debit card that has her name on it & a picture of her school ID. Manuel asked for a state ID. My daughter is 14 years old why would she need a state ID? I feel we had more then enough forms of ID to verify it was her but he decided to not help us. We waited a whole week for our appointment just for this guy to waste our time. He could've at least pulled up my account to see our history since my daughter was previously on my account but he didn't even take the time to do that. Not to mention our appointment was at 11am, he was not ready at the time of our appointment so not only did we wait on him to assist us we left with nothing accomplished. Manuel completely wasted our time.

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