Chase Bank Dowlen Rd, Beaumont, Texas

Chase Bank Reviews

3.2 stars based on 15 reviews

Featured Comments:

• T

  Texas - dont use Star

  5.0

  I've always experience friendly service at this branch.. It is easy to get to off the main freeway and can see it before the turn into parking lot.

• J

  JANE M

  1.0

  $5 for money order/w chase acct. 👎🏻

• I

  It’s Me

  1.0

  I had the worst experience ever today I walked in the bank around 4:20 and left around 5:12 I came in to get money out of my account for a down payment on a car so I changed the amount a girl walked away with my social card and license I redid another slip came back the girl was gone ten mins later I discovered that another girl had my personal info in her hand Im thinking okay the girl asked what is the money for I said a car lot she said that they wouldn’t take cash and that I had to get a cashiers check so about 20 mins later I’m thinking what’s the issue the cashier said it’s giving her a authorization pop up so this lady walks out in front of me and asked the girl what does she want she explained and they said well let someone else do the cashiers check I was in there for soo long the dealership call me and asked what’s going on I told them because they can’t take cash it’s a issue the salesman’s said that’s not truth we take cash the branch manager (I’m assuming because he never introduced himself) said that’s it’s too late and if we do cash it may flag the account as fraud so I have to take the check I said well can you wave the fees since your cashier told me incorrect information and for the inconvenience of me being in here he said unfortunately he couldn’t he gave me the check and told me the exit out the door not one person said I’m sooo sorry for the inconvenience or this issue they treated me as if I did something wrong I have several accounts with them and have never experienced this I can’t wait to contact the district manager!

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