Chase Bank Los Feliz Blvd, Los Angeles, California

Chase Bank Reviews

2.1 stars based on 16 reviews

Featured Comments:

• A

  Alex Owens

  5.0

  I love this branch. I actually drive past two other branches to get to the Atwater location. Every single person, from the branch manager to the tellers are Amazing. They have the best customer service and go out of their way to help. I'm a really small business owner and they treat me with the same reverence as any other business. I went to a small business Summit with the Mayor. He asked us to stand and then asked a series of questions about how we are being serviced by our banks, and to raise our hands. Does the branch manager know your name? Yes. Does the banker know your name? Yes. Have they recommended services that are unique to your business? Yes., etc. I'm proud to say, by the time he was done asking questions, there were less than 10 people in an auditorium of over 500 who still had their hands raised. I was one of them. He went on to say that those of us who still had our hands raised were being serviced right by our banks. Everyone one else had to think seriously about their banks. I always knew I loved this branch. But what a wonderful confirmation!

• B

  Brendan Granados

  1.0

  The ATM doors (after hours) have been broken for almost 2 years since I’ve lived in this neighborhood. Every time I take out cash I have to walk to the drive thru and I explain to the people that are confused why the doors don’t work. Countless complaints but no response. This bank is the laughing stock of the neighborhood. Don’t bother.

• M

  Mobin Kingdom

  1.0

  Tina Kasabyan, was so rude! How is she even a branch manager! had an appointment at 2:30pm today with a banker I was seated for over 20 min when Tina Kasabyan kept walking around and not even offering to help me! When I asked for help, Tina approached me without greeting me, and looked really mad at mad for asking a question about my appointment then she continued not even helping me or even trying to help she was so rude and didn’t care when I raised my concerned. I left without getting a service, I have my credit cards, personal bank, business banking and mortgage all through chase but Tina ruined my whole day. I need to reach out to the CEO of chase for help.

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