Chase Bank W Washington St, Sequim, Washington

Chase Bank Reviews

2.8 stars based on 11 reviews

Featured Comments:

• I

  Inga Able

  5.0

  I had a big problem when walking into that branch for the first time. My Chase account that I had opened online was closed 2 days later by Chase's fraud review, after I had already initiated a large international wire coming into the account. Nobody knew why the account was closed, but it could not be reopened. As inconvenient as the whole experience was, the branch manager Mr. Oyler went above and beyond to try and fix the problem for me, skipping his own lunch break. In the end, they had to open a brand new account for me. Which went smoothly this time as they did it in the branch. Sure, my overall first Chase experience was not exactly pleasurable. But if you have to deal with a big bank, I highly recommend this branch. They were very professional and really tried to put their foot down for me within the corporate nightmare bureaucracy of Chase JP Morgan. So, shout out to this local branch for trying so hard to provide great customer service. The fact that the branch manager himself had to wait on hold for over 30 minutes to talk to someone higher up and try and fix things for me is ridiculous. And Chase should really review some of their policies, and give their branches more decision making powers and flexibility. But in the end large banks do have their advantages too, and one thing Chase does have going for them is their online banking system. It is probably the most convenient one I have ever dealt with.

• D

  David Bier

  5.0

  The entire staff is so very personable as well as professional. I am always greeted immediately and they always have a great attitude.

• J

  Jeremiah Wigner

  5.0

  Very helpful. They always fix any issue fast and never have any problems getting anything done love this bank.

More reviews (8)