Chase Bank Citrus Tower Blvd, Clermont, Florida

Chase Bank Reviews

2.6 stars based on 54 reviews

Featured Comments:

• E

  Eclipzo77

  5.0

  This location has always been helpful and kind, but one person stuck out to me in the desperate situation of chasing locking my accounts for security. An extremely frustrating process that requires me to physically be at the location. Edwin was way more helpful than I could have asked for and I’m extremely thankful. He got everything figured out very quickly and made sure every document I signed I understood.

• A

  Alexander Bornthisway

  1.0

  Don't open new accounts. Very poor service.

• R

  Romina Whyte

  1.0

  Absolutely the worse experience I have ever had with a bank, I moved from NY, 15 years with Citi, no citi in FL, picked Chase. My husband and I have a join account, we opened one with chase as well as a child card for my kid. To make the story short, they “cancelled” my saving, checking and daughters account for “fraud” 0 explanation, 0 emails 0 phones calls, we deposited all our money in the bank, both my husband’s and I direct deposits missing, money missing, my child out of state with no card/money training. After 2 days of back and forward (to add, I am going international in 2 days, with no bank, no direct deposit) and they are telling me I have to schedule appointments to help fix the issue. DO NOT GIVE CHASE YOUR MONEY, I understand things happen, it is understating, but they do not have any intentions to help, they want you to make ian appointment to help you with situations that requiere attention immediately, how do you tell someone to make an appointment when they are living internationally and they need to figure out how they will get their direct deposit. I cancelled everything and I am taking my $$$ to a different bank! Chase is the worse, this branch, other branches, as well as customer service, all very unhelpful people. Now I have to wait for checks to come in the mail, my daughters account with all her savings no one can answer us on where is the money, all I am saying is, imagine if someone lives pay check by paycheck, with no extra money to wait around, how do they do that to people, with out a second to help figure things out, or a notice to come to the bank before cancelling anything. I am grateful I did not move all my money from my previous bank, and we can wait 2-4 weeks for our paychecks. Never again!!!! The reviews here are very true, don’t bank with Chase!

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