Chase Bank Shoreside Way, Winter Garden, Florida

Chase Bank Reviews

3.3 stars based on 28 reviews

Featured Comments:

• M

  M K

  5.0

  I am pretty happy with chase, but this location in particular was great. The banker Tanesh, was prompt, professional and took great care of me. Great job!

• N

  Nicole Suarez

  1.0

  Don’t expect to see a teller. This branch will do anything to redirect you to an ATM. In doing so they are usually blunt and rude. Nice new building but bad experience.

• S

  Sabine Filoni

  1.0

  I wanted to open a business account. Chase does not allow clients to walk in and speak to a representative, so an appointment must be made online. When trying to make an appointment online, the website didn't have any available for weeks, so I was prompted to open my account. I did and have been making deposits into the account. I received an email and letter letting me know that my account will be closed unless I meet with a banker to give additional information. I tried to make an appointment, but the next available appointment was after the date that the account was going to be closed by them. I called and asked for help, but they only said that I have to see a banker. I sent emails explaining the situation and did not receive a reply. I received a notice saying that I had ten more days until the account was to be closed. I called the bank and my account has already been closed. They said that they would be sending a check to me to return funds in ten days. The check they sent was $15,000 less than they owed me and I am now fighting to get my funds returned. It's been a month. I have made twenty attempts to collect my funds by phone and in person. No one has been able to resolve this. Terrible.

More reviews (25)