Chase Bank Capitol Way, Olympia, Washington

Chase Bank Reviews

2.8 stars based on 8 reviews

Featured Comments:

• J

  Jesse

  5.0

  I've been with chase for 8 years now, personally and for my business. They've always taken great care of me. Brooke is the best business banker I've ever dealt with. When I was at BOA for a couple businesses I always felt they were very pushy and wanted to do things best for them. Brooke will only offer what is best for me and my businesses. If every bank had someone like her they would be much better off with client retention and relationships. This chase is Great. Always quick service and friendly.

• D

  David Sabet

  1.0

  In all my 45 years of aduldhood, I have nerver seen a bank like this one so poorly managed and understaffed. I wanted to send a dometic wire transfer and the teller told me that I had to make an appointment because no one was there who could process a wire transfer. When I asked her to give me an appoitment, she said that I had to call their phone number to make an appointment. Later when I called the number she had given me, it turn out to be a national number. When I called, they asked me what city and State I was in and which branch I wanted to go to to do a wire transfer. After putting me on hold, she came back and said that I must do it online at their website..... Long story short, it took me 5 days before I finally managed to send the wire transfer and I had to do it by going to the bank again.

• R

  Ron Ko

  5.0

  Whoa, whoa, whoa... What's with all the hate? Every time I walk in here, I am greeted with awesome customer service. We have to set reasonable expectations. One person that really stands out is David Heerlyn. He goes the extra mile to make sure all my needs are met. Even when times were rough financially, David has always treated me with the utmost respect and dignity. I feel that David SINCERELY cares for my best interest both personally and financially. Thanks Dave!

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