Check Into Cash Blairs Forest Way, Cedar Rapids, Iowa

Check Into Cash Reviews

4.8 stars based on 12 reviews

Featured Comments:

• L

  La-La White

  5.0

  People are very nice and a great environment. Love the customer service they provide.

  ---

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

• W

  WPGN Gaming-Videos

  1.0

  Not sure what happened, seeing as the reviews from a year or so ago are good, but had a terrible experience here today. Went in to cash a paycheck as my normal bank had a software update which prevented checks from being deposited via mobile, and were closed due to 4th of July. I am already late on rent, and will now not have any fireworks for the holiday, nor the food we were planning on making. Before I got there, I called and asked if they cashed 3rd party checks, they said yes, that theyd need to verify the check though so I said I could call my boss and they could speak, he said that would be fine. I went in, the lady whom was helping me was new, no issue there. They other guy then took over, and said they needed to verify the check. I said that was fine. He asked if we had a store number he could call. Our phone lately at work has been acting up and is schedule for services on the lines. He tried to call the store but couldnt get through. So I told him I had my boss's, whom wrote the checks phone number and I could call her for him if hed like. He told me to wait and kept trying to search for the store online. He then said they couldnt cash the check because he couldnt find the store online. I told him it was a brick and mortar store, inside the mall, and that I had the number to reach them. He said he needed to be able to call the store number, and be able to look it up on the internet. So, I pulled up our website for him, with the address, name of the owner and such. Then showed him her contact name and number in my phone, so he knew it'd match the site. He still said that since our store phone wasnt working he was unable to cash the check. This isn't what he told me on the phone when I had called a few minutes before arriving. So I got in my car, waited a few minutes and called once more, asking if calling my boss would be an acceptable form of verification. I wanted to see if he would lie to me again. My car was sitting right outside and I could see them all through the window. He literally hung up on me and went on helping another customer. This is horrible service. I would have been fine with the 50 dollar fee, as I needed the money today. Now I have to wait another day, my wife and I's holiday is ruined, and we will now incur more late fees before being able to pay rent. People like this do not need to be working with the public. I don't even care if he is the manager, it is just plain wrong. I will never take another check to any branch of this place, and I will strongly advise against this place when people ask me if I know where they can get a check cashed...which is often.

  ---

  Response from the owner

  Thanks for taking the time to review us. We would like the opportunity to address your concerns. Please feel free reach out to our Customer Service team at 1-855-920-9800 to discuss your experience

• A

  Alex Wilson

  5.0

  Great customer service and super friendly staff!!!

  ---

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

More reviews (9)