CheckSmart Boardman Poland Rd, Boardman, Ohio

CheckSmart Reviews

3.2 stars based on 14 reviews

Featured Comments:

• C

  Christy Christoff

  5.0

  Staff is always friendly and knows exactly what I need. Would highly recommend!!!!!

  ---

  Response from the owner

  Thanks for taking the time to review CheckSmart. We appreciate your business and look forward to seeing you again soon.

• T

  Tamara Gregory

  1.0

  Ive been a checksmart customer for many years .never have I recieved such unprofessional .bias service as I recieved at the Boardman ohio location ..Ive lived in different states and recently moved backed to the area where I see that discrimination unfortunately still exist in certain areas of Mahoning County .Checksmart is Bias shows discrimination and has poor customer service.i recieved a presettlement funding check for my lawsuit .i took it to checkamart in Boardman ohio to be cashed .the lady looked at the check and said what kind if check.is this i told her its a presettlement check.she then said ahe has seen many checks and never seen one like that..then after having me wait for 35 mins she saidahe felt weird about the check and thought it was fake ..i was shocked I told her ms. I would never bring a fake check in the store inasked her to call my settlement attorney and he could verify being that legal funding was closed for the day.she should of just called the bank the check was from..i exoressed my issue saying ms. Thats not how you speak to custumers accusing a person of aomething thats not true based on what you think .i even showed her my email from legal funding.the manager was just as rude as her and told me to leave the store .i didnt raise my voice didnt do anything but asked her why she would say my check.she felt funny about as if im not sapose to have a 1400 hundred dollar check.It left there feeling humiliated as ofher custumers were in the store.Im felt like inwas treated as a criminal for going in to the store that ive been going to years trying to cash my settlement checking.no.one deaerve that treatment.rhe discrimination that rhe store shows is totally not acceptable .they ate cashiers we are the costumers.i once went to the Boardman location to cash a money order and I got the third degree about a 100 dollar money order.boardman ohio checks mart anf management gets 0 stars.how dare you accuse someone of something without knowing your facts based on how you feel.why did the cashier feel the check.was fake ? I wonder if she woukd of treated a white custumer like she treated me

  ---

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• D

  Dan Whittingham

  1.0

  This place sucks the people working here have no idea what they’re doing horrible customer service

  ---

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

More reviews (11)