CIT Bank Needles Hwy, Laughlin, Nevada

CIT Bank Reviews

3.0 stars based on 8 reviews

Featured Comments:

• D

  D Blurton

  5.0

  They've been my bank for a long time, I even moved to California and still made it work, 8 yrs so far. Only did this because of the personal customer service they give, call them directly and get help, wow what a concept. Awesome hometown bank! BTW remember when the library and Videotyme were in those stores, lol. Terry from videotyme, lol, such a cool time to grow up in Laughlin.

• j

  jim lang

  1.0

  Don't waste your time here. Awful, rude service like we used to receive at MVD in Bullhead. I wish I could be more positive, but really can't. When the 7 business day hold is lifted on my deposit I'm through. It's a shame, after enjoying stellar service with their predecessors since it was Laughlin Nation Bank in the 1980's.

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  Response from the owner

  Hi, jim, we’re sorry to hear about your experience. We appreciate all our customers, and always try our best to create a pleasant and seamless banking experience. We'll share your feedback with our team. If you provide your phone number through a private message on CIT Bank’s Facebook or Twitter page, we can have a representative contact you. Thank you.

• D

  David Chin [Laughlin HS]

  2.0

  I opened a commercial account at this bank and could not get on-line access to this account. The banker who opened this account contacted me to tell me that the bank had somehow issued the wrong account number. Since opening an account was done electronically, I don't understand how this even happened. I was asked to come in to get the proper account number. I did so. After returning home I found that I still could not get on-line access to this account. Since my password didn't seem to be working, I clicked on "forgot my password." The system then gave me the last four digits of two different phone numbers that it claimed was associated with my account. I didn't recognize either of these numbers. I sent the banker who had opened this account an email and asked if I needed to make another appointment or if I could just come in. 24 hours have passed without the courtesy of a reply. I then tried calling the bank during their work hours but my call went to voice mail because nobody picked up the phone. I thought I would support the local economy by opening an account at this bank but without on-line access to this account, the account is of no use to me. Unless things change drastically for the better in the very near future, I plan to close this account and to open an account at another bank.

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  Response from the owner

  Hi, David, we’re sorry to hear about your experience. We always try our best to create a pleasant and seamless banking experience. We’ll share your feedback with our team. If you provide your phone number through a private message on CIT Bank’s Facebook or Twitter page, we can have a representative contact you. Thank you.

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