Citizens Bank Thorn Run Rd Ext, Coraopolis, Pennsylvania

Citizens Bank Reviews

2.5 stars based on 9 reviews

Featured Comments:

• M

  Mothana Hajaz MD

  5.0

  Fav citizen bank always helpful best people in the world

• R

  Ryan Yesenchak

  1.0

  This is by far the worst branch of citizens that I have ever dealt with. I had an issue with a check taking a long time to clear from PNC called citizens 3 times was told each time that Nate would look into it and call me back immediately. On my 4th phone call they said there was nothing they could do. I called the Citizens inside the moon giant eagle and they said they’d look into it and call me back……great I thought. 10 minutes later they called and said they would remove all overdraft fees that were caused by the thorn run branch improperly handling my funds (which thorn run refused to do). If you’re going to bank with citizens deal with the branch in the moon giant eagle. They have the best customer service, branch manager and they truly go out of their way to make sure you’re satisfied.

• K

  Kacie Krah

  1.0

  I went to deposit money into my checking account this morning and there was a ladder in front of the atm so I was forced to use the window. I gave a newer (younger female) employee $350 cash 5 $50 bills and 5 $20 bills. They were all larger bills, I counted it multiple times before handing it to her and was very careful with my money as I always am. Asked for her to deposit it into my checking she went to her drawer and came back with my card and a receipt stating that there was only $310. So I rang the bell when I noticed and she came back she went back to her drawer and stated that she could recount her drawer. I honestly ended up letting it go because clearly she needs it more than me but I won’t be returning to this location ever again. I’ve been going here for years and now will be looking around to change my bank.

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