Citizens Bank Saltsburg Rd, Verona, Pennsylvania

Citizens Bank Reviews

2.7 stars based on 6 reviews

Featured Comments:

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  Chris Murry

  5.0

  I prefer this particular citizens location. As a select amount of branches are going “CASHLESS” this branch assured me they will continue to keep cash on hand for those rare but necessary cash only transactions!

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  Josh (Warlocke)

  1.0

  I can't begin to describe how ridiculous this bank is. I had 2 fraudulent transactions go through my account. 1 for 2000.00$ and 1 for $3850.00. I called immediately and the bank said all they could so is dispute the transactions. They told me they would have to put a block on the account. I didn't realize this would make it ridiculous for me to then access my account. I went into the branch and the manager had no clue at any point what to do. I had to recommend what to do to help her along. After 2 days i was able to withdraw my own money that was left. They have zero fraud protection and zero notification. Your money is not safe with them and the branch tellers are very rude and act like ur imposing on them when u ask for the simplest requests. Trust me if you're thinking about banking here don't. Ur money would be safer kept in the mail box by the street then in here. And if u do bank with them i hope u have money elsewhere because it's good as gone. Switch to a credit union they're a lot better.

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  Cheryle Roberts

  2.0

  Very disappointed in this branch. We had an appointment today to sign paperwork. We were contacted on Friday and and told to make an appointment for Monday. The appointment was confirmed via email. Came in this morning and we were rudely told we were supposed to have rescheduled due to no notary. Manager needs to learn customer service skills.

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