Clark County Credit Union W Sunset Rd, Las Vegas, Nevada

Clark County Credit Union Reviews

3.9 stars based on 19 reviews

Featured Comments:

• M

  Michael Birk

  5.0

  Great people and an awesome place to bank

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  Response from the owner

  Hi Michael, thank you for your kind words and positive feedback! It is our mission to save you time and money while providing the best service to help you in any way we can. We are truly grateful for your membership!

• A

  Alex Ayache

  1.0

  I usually have good experience with Clark County Credit Union. They have helped me with loans and I enjoy banking here, however there have been a few transactions that were mistakes, and due to funds not being in the account (having no knowledge these transactions would be pulled) I was charged insufficient funds fee. After calling about the overdraft fee I was made to feel it was my fault and that this is a ONE time courtesy even though the transactions were unknown to me until it was too late. Now that I was actually short for a payment by $2.83 mind you, and going in the next hours after noticing the transaction immediately to deposit more funds I am unable to receive a courtesy now because of the whole dilemma which happened about a month ago that was not MY fault. I even asked Rosemary at the Sunset branch and she told me she would put in an investigation this was Friday 6/14/19 maybe an hour after the transaction actually posted to put the funds in the account. Well now it is Monday 6/17/19 and I called in and got someone at the call center who said no notes or investigation has been made. She said she sent some sort of notification to Rosemary with my contact information, am hoping for a response (she said I should receive a call by end of business day). Normally it would not be that big of an issue but at this time I am unemployed and struggling to put food on the table so $35 at this point is a big deal to me. I hope someone from the branch can resolve this and get back to me. Thank you.

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  Response from the owner

  Hi Alex, We're sorry to hear about this experience from 2019. Can you send an email to us with more detail about this issue, or any other, to [email protected]. We look forward to hearing from you.

• L

  Linda Roberts

  1.0

  This branch needs to respect 1st amendment auditors for filming outside it is their right in a public setting.

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  Response from the owner

  Hi Linda, Thank you for telling your followers about the great rates and services we have at CCCU! Also, thank you for showing how quickly our Metro police officers came to our branch when we were concerned about our credit union being cased by potential criminals – your video proves how serious they took this call and how great our local officers are! We love our members!

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