Columbia Bank N Wood Ave, Linden, New Jersey

Columbia Bank Reviews

3.4 stars based on 3 reviews

Featured Comments:

• M

  Mz Jello

  5.0

  Amazing amazing customer service!!! The staff is thorough and all very courteous. Ingrid always goes above & beyond to help her customers and make this branch awesome. She has trained her each member of the linden team to be just as kind. I visited a different branch in Middlesex County and they not nearly as pleasant as this team. Great work

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  Response from the owner

  Thank you for your great review! We have taken your feedback to our team & we hope you can always Count On Columbia!

• B

  Beth Miller

  1.0

  You are 100 years behind other banks and I am not talking only about this location. First of all half of the online options you offer don’t even work or only work sometimes. Online check deposit it’s a joke and you have to go back number of times to correct an error doesn’t even exist. At the end you have to forget about easy deposit. It takes days for bill to be paid and money are not withdrawn right away but sit on the account for no reason, it’s a simple way to pay bills but not with Columbia. Tons of rules and regulations just to complicate life. It’s my parents bank so all their transactions are done with Columbia otherwise I would change this bank in speed of light. Invest in a better IT company to fix this website because whoever you have can’t handle.

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  Response from the owner

  We are really sorry to hear this, Beth. We have forwarded your feedback to the appropriate team internally. Please feel free to call our Customer Call Center for more assistance (800) 522-4167. Thank you

• J

  J-Lynn

  1.0

  They actually deserve no stars...This is the absolute worst bank and staff. The incompetence is rampant at this branch. I’ve lost count of the problems I’ve had with them; I’m consistently inconvenienced.

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  Response from the owner

  J-Lynn, we're really sorry to hear this. Please Contact Customer Service at 800-522-4167. They will forward your information to the proper person and someone will contact you. Thank you.