Commerce Bank W Republic Rd, Springfield, Missouri

Commerce Bank Reviews

3.0 stars based on 7 reviews

Featured Comments:

• R

  Rob Hodapp

  4.0

  I have been banking with Commerce Bank for 27 years and have not had any issues. I have never had money come up missing and if my payday is on a Monday, Commerce always deposits my pay on Saturday. Commerce even determined that my account information was stolen and immediate froze the account to prevent theft from my checking account. My only concern is on their credit card side of the house. They have steadily been increasing the interest rates over the years which makes me consider paying that card off and shredding the card. Otherwise, nice professional staff.

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  Response from the owner

  We appreciate your feedback Rob. We will certainly put your suggestions into consideration. Thank you and have a wonderful day.

• D

  Damian Trotter

  1.0

  BEWARE! POTENTIAL CUSTOMER!!!. Do you like keeping your hard earned money??? When considering using this Commerce bank or its affiliates with your hard earned money, you may want to carefully examine the fine print and read all the numerous preexisting negative reviews! Practices like numerous client fees, intentional manipulation of balance transactions that are frequently reordered in sequence so that overdraft fees of $37.00 for each subsequent transaction are applied. As an example, Please see attached "SCREENSHOT" for $185.00 worth of charges based on just two negative transactions. Upon my own personal attempt to visit with the Managers of this Commerce Bank, I was candidly informed that "every banking institution works this way". This is TOTALLY INCORRECT (please see other attached screenshot) as you can clearly see there are over seven other reputable banks that don't practice such harsh deductions or punishments. I have unfortunately made the mistake of using Commerce for my banking needs for the past 15 years. They have never tried or helped me secure a loan, car or other item as their rates and especially fines are ridiculous. I also am aware of the amount of manipulated fees I have been charged during my time with them is likely in the thousands. They however do excell at reaching out and directly removing money from your account, no questions asked! I will NO LONGER be dealing with Commerce Bank and its corporate and greedy mentality. If you want to keep ALL your money, I suggest you change or find a more reputable financial institution instead.

• N

  Nina Gilman

  3.0

  This is with Commerce overall, this specific bank it’s actually pretty nice! My problem with commerce is that I’ll deposit things, they’ll go thru my account, and settle and everything, withdraw that money and then my mobile banking app says that the money was never deposited when i check it later that day or the following day. Then i spend the whole draw stressing whether or not the money was actually deposited.

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