Community Credit Union Pine St, Lewiston, Maine

Community Credit Union Reviews

3.6 stars based on 10 reviews

Featured Comments:

• S

  Steve Gervais

  5.0

  I opened a account with them in 2015 then became very sick for 6 years after which I was negative in my account $375 not only did they let me pay off the balance in installments, they let me continue to use my account as if nothing ever happened. Now that's good people. Community Credit Union is top dog in my opinion.

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  Response from the owner

  Thank you for sharing Steve. Our mission is to provide financial services to ensure stability for all members, employees and communities at all stages of life. I'm glad we were able to support you when you needed it.

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  Michelle Yonuss

  1.0

  CCU IS AWFUL! I have had multiple issues with this credit union. I have been asked to REMOVE my mask, have had issues with a few tellers being rude, aaaannnddd, at one point I went in to close my credit card, and they didn't close out my info on the computer, and the next guy who came in to open an account was assigned MY account numbers! I had 6 overdraft charges in one day! Luckily, the man was an honest person, and HE contacted the credit union asking why his charges don't seem to appear to be withdrawn from his account. I STRONGLY advise anyone looking for a credit union to pass by this sub-par establishment!

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  Response from the owner

  Thank you for the feedback, we apologize you had a poor experience. Our Leadership team will investigate this and review what happened so we can make future improvements.

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  Natasha Clark

  2.0

  Great people but poor business practices. My boyfriend and I got car loans through them together on the same day and set up to have them automatically withdrawn. The people there are absolutely fantastic and worked so hard to help us get these loans, that I was incredibly optimistic about my future with this bank and even considered closing my accounts with my long-term bank and moving here permanently. But, from the first payments they've been messed up. They withdrew his payment from my account without my authorization and didn't withdrawn any from his account. We thought we had it figured out but now his payment has been withdrawn from his account AND my account (without my authorization again!) so my payment is past due and he's paid for almost 2 months. I'm sure we can all agree that a bank that has such little security that it can complete unauthorized withdrawals/payments like this is probably somewhere that's to risky to trust with your money and business, which is sad because they really are GREAT people, just bad at business.

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  Response from the owner

  We sincerely appreciate you reaching out Natasha so we can review our process and make improvements. I apologize for the inconveniences you experienced in the recent weeks with your loan. If you have any additional feedback to share please don't hesitate to reach out to our Leadership team at 207-783-2096.

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