Credit Union of Colorado, Golden Jackson St, Golden, Colorado

Credit Union of Colorado, Golden Reviews

3.1 stars based on 8 reviews

Featured Comments:

• c

  chris james

  5.0

  As far as banking goes, this is as good as it gets. The people are as nice as can be and actually know what they are doing. I have been a customer for 10+ years and have not had any problems. Car loan, home loan, checking and savings, debit and credit card all good. I moved from WFargo and never looked back.

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  Response from the owner

  Thank you for taking the time to share your experience!

• Z

  Zero Grim

  1.0

  Their website says 2.99% interest for a loan but they told me it went up to 3.49 the day before it just wasn't updated... After I got a approved for a loan and went to use the loan the dealership said the bank told them the interest rate was 5.64%. It went from 2.99 to 3.49 to 5.64. They refuse to give me my approval letter in the beginning and wrote me up one manually and posted it on a cover letter to make me think my interest rate was going to be 3.49 and waited till I was ready to commit to a vehicle just to find out my interest rate was 2.15% more than what they told me. No wonder why they didn't want me to get my hands on the original document. They said Gmail wasn't delivering their emails so I asked them to mail me it to my P.O. Box and two weeks later, nothing... An incompetent bank right here.

• P

  Paul Deceglie

  1.0

  I can't believe these cheapskates. If it were possible, I'd give them zero stars. The CO-OP Shared Branch Network allows members of one credit union to perform a range of transactions at another credit union. Through this network, a member of a participating credit union has access to over 30,000 surcharge-free ATMs and over 5,600 shared branches. But are these neanderthals part of that network? Noooo! At the counter, a teller told me that it's "too expensive for them to participate. Are you kidding me?! Man I thought I had seen it all, but this takes the cake. Do yourself a favor, and take your business elsewhere. By the way, besides the tellers and the guard, there were no other people in the branch. Gee, I wonder why.

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  Response from the owner

  Hi Paul, We appreciate your comment regarding shared branches. We have examined what credit union shared branches have to offer in terms of both location convenience and cost to provide and determined this solution is not the best option for our membership. Shared branching is an expensive option for the value received, and would negatively impact the service levels in our branch locations. Instead we offer access to the credit union via our branch locations, online banking, mobile banking – including mobile check deposit, our telephone contact center, and our ATM network. (In fact, we belong to two ATM networks in order to give our membership more choice than most other financial institutions. These networks provide access to over 62,000 surcharge free ATMs in the United States and Canada.) To learn more about all these access options please visit us at www.cuofco.org.

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