U.S. Bank Branch Jackson St, Golden, Colorado

U.S. Bank Branch Reviews

2.8 stars based on 12 reviews

Featured Comments:

• W

  Wood-station Zero

  5.0

  I went to USbank and spilr with Clayton about fraud on my account. Because we caught it early Clayton and f4aid prevention were able to make appropriate reversals on my account. I was scared and these to bank representatives helped put my nerves to rest. Thank you Clayton!

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  Response from the owner

  We are happy to see that you have had a great experience with your local branch. If you are ever in need of future assistance, you can always stop by or call our 24-hour banking team at 800.872.2657. We thank you for sharing your experience, and hope you have a fantastic day. ^Ray

• J

  James Smith

  1.0

  Lady on the teller line was rude I have never heard service like that at this branch. The way she talked to the customer she was helping was so disrespectful!! How do you get away with talking to someone like that? Someone please sit with her and talk to her about what customer service is! I’ve been in here a few times and her attitude is probably the worst I’ve ever seen in customer services. I hold a large amount of money in this bank and tellers like her make me want to pull out and go somewhere where they really do care. US Bank please do better.

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  Response from the owner

  Good morning, James. Thank you for taking the time to leave a review and bringing this to our attention. We would hate to lose your business. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0659. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• R

  Rydel Anderson

  5.0

  10/10 lobby music and friendly staff. If you don’t have time to go into the bank then don’t go into the bank.

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