Credit Union of Southern California Stanford Ave, Garden Grove, California

Credit Union of Southern California Reviews

3.7 stars based on 8 reviews

Featured Comments:

• R

  Ronald Kinney

  5.0

  Great rates always there to help..

• S

  Sarah M

  1.0

  It’s so sad that I had a good experience with one of the tellers, even giving them almost two hours of my time to wait for a loan to be approved, only to find that I was not informed of the $5 transaction fee on a petty $10 amount transfer. I’m sure as a bank the least they could have done was let me know, but I was neither informed nor even made aware in the slightest about this. Good thing it’s only $5, but it’s still sad because now I don’t know if I can trust them with my entire savings or salary. They appear to want to help but in the end they just want your time and money for business.

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  Response from the owner

  Thank you for taking the time to share your concerns with us, Sammy. We are very sorry to hear that our service missed the mark. We're continually striving to improve our service and the experience you've shared has been provided to our management team.

• V

  Violet “Growing Thru Life” Thompson

  5.0

  Been a member but today was my first time visiting a self standing branch and I just wanna thank Blanca at the Garden Grove location for making my banking experience so personable and comfortable. Thank you Blanca for your excellent customer service!!

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  Response from the owner

  Thank you for visiting our Garden Grove branch and taking the time to share your experience with us, Violet. We strive to provide exceptional experiences to each and every Member we have the pleasure of serving and are happy to hear Blanca hit the mark. We value your Membership and look forward to continuing to serve you for many years to come!

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