Dutton Buick GMC Auto Dr, Riverside, California

Dutton Buick GMC Reviews

3.8 stars based on 14 reviews

Featured Comments:

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  grandmaster Jim

  5.0

  Stephan and Ceasar were very helpful in getting my nephew into a 2022 Kia K5 Gt line. Although they were shorthanded they gave me and my sister (who financed the car and Ceasar gave a great deal on the car!) courtesy throughout the whole process.

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  wiilam snyder

  1.0

  Called the parts department to buy a fuel pressure regulator harness/hose. Wanted to make sure I was getting right part, wanted to charge me 10 times what a online part store was charging, knew it would be more for the peace of mind but come on. wouldn’t even confirm a part number because they knew 160$ for a 17$ part in robbery. Buy parts elsewhere.

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  Anthony Gallegos

  1.0

  Terrible Management Dept. I negotiated a price and APR w/ Jesse and Louis. A discount was applied by Jesse and when I was transferred to Louis. The “manager” says the discount was only valid on a different vehicle (I understand and move on). Next, they run my credit (which I take a hit for), approve and break down everything on a 2022 GMC Sierra. They tell me that my wife does not have to drive down (1.5hrs away). Then, they say she does have to drive down because they did not have license plates on the vehicle and she needed to sign today. I do not argue, instead, i ask a family member to baby sit and give them $100. Louis calls me within the hour to let me know that now… there is a recall on the 2022 GMC Sierra. I cannot pick up the truck. I ask the babysitter to return and pay her for the inconvenience. I ask Louis to work with me on the discount that was initially promised and him and his manager Dave. Say no. Yet again, I was willing to work with them on everything that they asked. But I cannot get the same in return. I then ask to speak with his manager Dave, and Louis tells me “As far as my manager, he’s at home with the comfort of his wife and family. If you really want a call from him I will have him call you at his convenience. 👍” Very professional and unethical. Dave sends his sales reps to fight his battles and is not willing to work with his customers. If we as customers ask to speak with a manager, request should be granted. Great management style Dave. Now I’m down $100 and a dink in my credit. For nothing. Great job Dutton Motor Company.

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