Earl's Pawn & Jewelry Schillinger Rd, Mobile, Alabama

Earl's Pawn & Jewelry Reviews

4.2 stars based on 24 reviews

Featured Comments:

• B

  Bill Parker

  5.0

  Honest, Friendly, and Professional Mr. "B" has the best pawn shop in Mobile Alabama!

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  Response from the owner

  Ty Mr. Parker we appreciate your business🤗

• R

  RD Twins

  1.0

  Beautiful Jewelry, Customer Service not great, walked in wanted to pawn some jewelry for a small loan, needed extra money for the holidays, she looked at it tested the diamonds said it was gold plated and said “ nothing she could do with it “, jewelry was stamped 14k and from a jewelry store, went to HOLLEY’S PAWN STORE in semmes jewelry was tested properly with the scratch test stone and acid kit, was able to get my loan, great customer service, GO TO HOLLEY’S PAWN STORE IN SEMMES, DON’T WASTE STEPS WALKING IN HERE

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  Response from the owner

  Thank you for visiting our store & complimenting our jewelry. We have a state of the art diamond & gold tester. Upon review of the video of the employee that tested your ring the gold tested plated & the stone tested CZ. Since it was a set we did no further testing. We dont take fashion Jewelry/costume jewelry.

• S

  Shagy Seven

  1.0

  Horrible customer service! I asked a simple question, what is your average price, I mean you sell PlayStations pretty often I would assume that at least enough of them that you could give an estimate?? No you want to make it wait cuz you're probably going to price gouge it. Horrible customer service. Pronto Pawn is much friendlier. I understand conditions and such. But there is a high and low estimate that all sellers have. A simple anywhere between 30 to 80 bucks woulda been satisfying enough. But instead who ever answered the phone was short and rude. That's why I say horrible customer service. So unless it's your policy to be rude to people on the phone? Your reply even seems rude and judgemental more than how I was treated on the phone. Defensive and passive aggressive even. I've done went to two other places, purchased a PS4 pro and two controllers.

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  Response from the owner

  Most shop at Pawn Shops BC they get a good deal & dont want to pay retail. It is impossible to give U a $ over the phone. We have to see test the item to insure that it works, know model, year, condition etc. Before we make an offer. Sad U chose to "judge" us & our policies.

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