EECU Credit Union Denton Hwy, Watauga, Texas

EECU Credit Union Reviews

4.0 stars based on 31 reviews

Featured Comments:

• D

  David McGee

  5.0

  These guys go out of there way to help and assist there customers.

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  Response from the owner

  Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU

• J

  J. Gray

  1.0

  Prospect member of this CU & have attempted to conduct business at this locations two days, each time with an appointment and experienced a wait as if I didn't. The first day it was 30 minutes... Today, I noticed employees chatting with each other when you have customers/members in your lobby. If this is how you treat a prospect member, I do not want to experience your service as a seasoned one.

• D

  Derek Ayala

  3.0

  Worse Credit Union/Bank I have ever used. I opened an account on a Saturday. I was positive in my account. I made a transaction to my church which I had plenty of funds to do so, but instead of deducting the normal amount which would still keep me positive they overdrafted me and now I'm way in the negatives for no dang reason! Apparently this bank doesn't know how to do math. I'm working on closing this because they stole my money. ..... Update: Rafael (Assistant Manager) called me and fixed the issue. He was very understanding with my frustrations. It's because of him I decided to give EECU another chance. If all goes good I'll update again. If anyone has an issue at this particular location talk to Rafael. He will fix it for you. Thank you again, Rafael.

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  Response from the owner

  Thank you for your valuable feedback. We’re very sorry that your experience was less than ideal, and we hope you'll give us the chance to make this right. Please send your contact information to [email protected] so we can help. Thank you!

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