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- Enrichment Federal Credit Union Rd, Schubert, Knoxville
- Phone:
- +1 865-688-0866
- Website:
- https://www.enrichmentfcu.org/
- Address:
- 5201 Schubert Rd, Knoxville, TN 37912, United States
- Hours:
- Wednesday9AM–5PMCLOSE
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Enrichment Federal Credit Union Reviews
3.4 stars based on 6 reviews
Featured Comments:
K
K
5.0
Sweet staff. Liz (teller at drive-thru) deserves a customer service award. She is so kind!
Response from the owner
Thanks so much, K! We will be sure to let Liz know. She is truly is one of the best!
M
Melinda Bhardwaj-Pathak
1.0
I can't quantify the number of times I have been stranded out of state and not able to resolve the issues with this bank, due to severe internal miscommunication between their departments. I have also had payments vanish without any record, or at least that is what their card department tells me happened. With this high a fail rate I can't imagine how they are still in business.
Response from the owner
Melinda, we hate to hear that your experience was not what you expected. If you would like to discuss the matter with our Member Experience Manager, you may reach out to her at 865.482.0045 ext. 1235. We look forward to talking to you and trying to resolve the situation for you.
C
Corrie Seymour
1.0
Loved this bank in the beginning.. I have been going to this same bank for some time now. There is a African American woman ( Tia - I think her name is) who is EXTREMELY RUDE everytime I see her. She is not fit for customer service, However I still like Miss Liz from this branch. Hopefully customer service improves.
Response from the owner
Thank you for your review, Corrie23. I am sorry you have had anything less than exceptional service at Enrichment. Would you be willing to tell us a bit more about your experience? I will be happy to speak with you or exchange email information. Please call Brian at 865-482-0045, ext. 1231, or email [email protected]. I will be happy to pass this information on to the supervisors so that we can resolve this to your satisfaction. We would like all our members to be happy, and I assure you I will do whatever I can to assist you. Thank you again for giving us this information.
More reviews (3)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :9AM–5PM
- Thursday :9AM–5:30PM
- Friday :9AM–5:30PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–5PM
- Tuesday :9AM–5PM
FAQs
1. How to Contact Enrichment Federal Credit Union?
You may get in touch with them by phoning this phone number +1 865-688-0866. Completing their online form on their website can be helpful.3. How Can I Obtain a Loan at Enrichment Federal Credit Union?
You can apply online on their website. If you need online loans on the same day, you can visit WeLoans for further information.5. What if I Can't Pay Back My Loan?
The best course of action is to contact your lender if you foresee trouble making repayments on your loans. Your lender may either agree to a different due date or permit you to skip payments for a period of time.
2. Where Can You Find Enrichment Federal Credit Union? How Do I Locate It?
Enrichment Federal Credit Union is at 5201 Schubert Rd, Knoxville, TN 37912, United States. Just use the map to locate the fastest way to get there. You can find more nearby loan stores in Tennessee here.4. Is Enrichment Federal Credit Union an Agency or a Lender?
Enrichment Federal Credit Union is a Credit union. However, WeLoans, as a lending agency, can help you connect with over 100+ lenders to get no credit check loans.6. Is Enrichment Federal Credit Union Provide Bad Credit Loans Online?
Yes. However, if you need loans with bad credit, WeLoans is a good option.