Fairfield County Bank Operations Center Danbury Rd, Ridgefield, Connecticut

Fairfield County Bank Operations Center Reviews

5.0 stars based on 5 reviews

Featured Comments:

• C

  Caterina Sexton

  5.0

  I didn’t even know you offered insurance services….but Tara Sexton told me all about it and referred me to someone who was able to give me some quotes! Thank you Tara for the helpful information!

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  Aofter Liles

  5.0

  I have been locked out for 2+ weeks. I spoke with Amy Williams and, besides being very courteous as many are, she was able to help me get back on line. Although I hope I don't have to go through this hassle again, if I do, I will call Amy to help me through the problems again. She is highly professional and I thank her again. On a separate note, it is ridiculous to have a recovery process that takes 2+ weeks and is out of the staff's hands. That is not in the least customer friendly. The lockout was my problem through inadvertently responding incorrectly to the login questions. That happens. A recovery should be able to be effected immediately upon a phone call and verification. On another note, your vendor, since I was told the problem was created by the mysterious vendor, is that you cannot automatically make international calls. I am frequently in France and cannot receive phone calls except by human intervention, e.g. for wire transfers. It would not be difficult to handle international calls so you would not simply remain a county bank.

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  Marla Ehrhard

  5.0

  Tara was very helpful in having an insurance agent review our binder to see if there was a more reasonable plan for us. Great customer service!

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