Fifth Third Bank & ATM W Franklin St, Chapel Hill, North Carolina

Fifth Third Bank & ATM Reviews

4.3 stars based on 5 reviews

Featured Comments:

• L

  Luis Martinez

  5.0

  Made a great move in opening an account with this bank. Very professional and good customer service, the team is awesome.

• H

  Hannah Zimmer Gradle

  5.0

  I’ve been a 5/3 customer for years, but came in to close my accounts for various life changes. I had a pleasant experience with Alea—she was so friendly & made the whole experience a good one! While I was in the branch, another customer rudely interrupted Alea & me while we were talking, and continued to glare and make loud/rude comments. Alea was very professional during the whole encounter, and even sent me a nice note afterwards to apologize for my experience related to the woman’s behavior & to congratulate me on my recent marriage and upcoming move! Taylor was working with the rude customer while I was there, and she was kind & professional throughout that encounter as well!

• K

  Kadiyala Ravindra

  1.0

  We have been a customer with Fifth Third bank for over 10 years. We took a home mortgage loan with the Cary, NC branch in 2010 that is closed now. As we live in Chapel Hill, we contacted the new local Fifth third branch in February this year for a new mortgage. The preauthorization was done without fuss. We have now been trying to contact the persons involved with helping us take this further (house may close soon). Despite emails, messages left on cell phone and complaint with the bank office via phone, we have yet to hear from them for the past month. We are disappointed and have approached other lenders. Will likely close our accounts with Fifth third soon.

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