Fifth Third Bank & ATM E Hillsborough Ave, Tampa, Florida

Fifth Third Bank & ATM Reviews

3.0 stars based on 8 reviews

Featured Comments:

• H

  Harrison Greenhalgh

  5.0

  Great customer service. Very fast. Kevin was very friendly as well as whoever answered my question over the phone (was a woman but didn’t hear what she said her name was because I’m hard of hearing). Don’t have an account with them but now thinking I might -Michelle

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  Response from the owner

  We're blushing 😊! Thank you so much for the compliment!

• R

  Robyn Dixion

  1.0

  Called this bank today. I was on hold for 20 minutes only to get 2 representatives that were not helpful at all literally just tried to get me off the phone. I was calling to get information about possibly getting a construction loan with the back but with this service I’m honestly kind of scared.

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  Response from the owner

  Hi Robyn, thanks for bringing this to our attention. Our staff is working to address the issue.

• J

  John C

  1.0

  This past weekend I ate at Yummy House which is next to 5/3 Bank. After coming out I cannot find my car and after talking to Yummy House I found out that 5/3 had started towing cars. The parking spots are between the two businesses and do not have any signs indicating whose spots they are. It is definitely not clear that these spots are 5/3 Bank's. This was at 2pm, the bank had closed at Noon, and there were many open spaces all around. No obvious reason not to park where we did. If 5/3 Bank had signs saying the spots were theirs I easily would have found another spot. I am the care giver for my 85 year old Korean War Veteran Father-in-law. So here we are outside in the 90+ degree weather and he can barely move with his walker. I am trying to figure out where the car is and how to get there with him and have concerns that he is going to get heat stroke. We have been in this parking area the past 10 years and this has never happened to anyone I am aware of. Yummy House told us that 5/3 Bank just started doing this recently. After some looking we found a small tow sign up front that you could not see from the direction we came in on.These measures are very severe especially when you do not have signs indicating whose spots they are. From now on poor unsuspecting people will come to eat at Yummy House and a bunch of them will be towed since there are no clear signs saying they are 5/3 Bank's parking spots. Each tow costs $200, which is a lot of money especially on our budget. I think if 5/3 Bank is going to tow, they need to put up proper signage.Other businesses do that which is the right thing to do. It appears to me that 5/3 Bank does not care about people nor what they do to them. What 5/3 Bank is doing is not right, not right at all.

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  Response from the owner

  Hi John, I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so we need to talk to you. Would you mind calling our social media team at 877-833-9973?

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