Fifth Third Bank & ATM Ford Rd, Canton, Michigan

Fifth Third Bank & ATM Reviews

2.7 stars based on 21 reviews

Featured Comments:

• M

  Mark Blaufuss

  5.0

  We needed some support in adjusting a trust to allow my wife to help my mother in law with her banking. I called and made an appointment at the branch and wasn’t sure what to expect given some of the complicated issues with the legal documents. Our appointment was with Aaron Hall who listened to what we needed to and set up a gameplan. He asked for our patience as he needed to coordinate with 5/3 legal and walk through several steps to accomplish what we wanted to get done. Aaron knew exactly how to navigate the steps, worked with their legal via chat and ultimately got everything we needed to get done completed. He was excellent to work with and in this day and age, customer service seems to be an after thought. Not true with Aaron - he was amazing and shows great, caring customer service still exists today. Cannot recommend him and 5/3 enough

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  Response from the owner

  Mark- That's great! We appreciate you taking time to share your positive experience and recognize Aaron. We'll be sure to let him know.

• K

  Kyle Wallath

  1.0

  Beyond disappointed in banker shafi..closed my account today after being a customer for 10 years..heed the warnings of others, take your business to your local credit union, you are not appreciated as a customer here..terrible customer service

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  Response from the owner

  Kyle- We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• N

  Nancy Fedon

  1.0

  Worst bank ever. No customer service no matter what day you show up

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  Response from the owner

  Hi Nancy, we're sorry that you had a negative experience. Can we help? Feel free to call 877-833-9973. Your business is important to us.

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