Fifth Third Bank & ATM S Broadway Aurora, Illinois

Fifth Third Bank & ATM Reviews

3.0 stars based on 9 reviews

Featured Comments:

• D

  Death 725

  5.0

  Good experience at the bank very helpful

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  Response from the owner

  Glad we could help. Have a great day!

• V

  Vanessa Claudio

  1.0

  Extremely rude manager. Gave the wrong account number to an old account to the teller. So when she noticed she asked me to verify my ssn which I gave to her and she retrieved the correct acct number. She had to gain authorization from her manager to a withdrawal of that amount. I get to the office and the manager asks me if the money on the account was mine or my mother's? And how come my address is in Chicago and I'm coming to Aurora for a withdrawal? Just moved to Aurora and it's my money. Didn't know those were security/verification questions but ok. Tells me that my new ID has a number incorrect on it. I'm like ok thanks... didn't notice that. Luckily, I still had my old ID that I began the account with that was not expired. She tells me to proceed to another bank because she won't approve of the withdrawal and I should go to the dmv to get an update ID. Really? Honestly thinking about canceling with 5/3rd and head to a local bank because I really don't feel the need to be harrased when making a withdraw but deposits... no issue what so ever. 🤔

• M

  Mariia Diiaz

  1.0

  Well not the greatest place to stop in there drive thru is horrible always they ask me to go inside to make withdrawal second time i went inside they made me wait over 30 min because teller could not give me the amount i was asking for so we had to wait on a manager

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