Fifth Third Bank & ATM Portage Rd, Kalamazoo, Michigan

Fifth Third Bank & ATM Reviews

2.9 stars based on 10 reviews

Featured Comments:

• C

  Chris

  5.0

  I came to this location today I was told one thing by the teller and then I was told different by the manager. The manager rolled his eyes and seemed short on answering my question. It was not a pleasant customer experience and I will be trying another location. Initially, I gave my first customer service experience for this location a 2 Star rating. Now that the owner has reached out to me and apologized for my experience, I am now moving to a 3 star rating for this location. I will give this place another chance at redemption when I visit for a second time. I will rate this location again when I do. "Update" Since my last review, I have returned multiple times to this location. Each of those times the staff there were happy to greet me and assist me with my needs. I give them whopping 5 stars!

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  Response from the owner

  Chris, I'm sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• J

  Justice Dertzgrjdhfyjhjj5

  1.0

  Absolutely awful staff, very rude and unprofessional. The inside smells like rotten feet. Not worth the visit .

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  Response from the owner

  I'm very sorry to hear you had a negative experience. We care and would love to help. Please give our social team a call at (877) 833-9973. Thanks.

• R

  Ryan Uhl

  1.0

  I am going to close my account with this bank. There ATM has not worked for multiple trips to the bank. Staff did not help me and hung up on me twice. Very bad customer service and I am unable to access my money.

More reviews (7)