Fifth Third Bank & ATM Springfield Pike, Wyoming, Ohio

Fifth Third Bank & ATM Reviews

2.7 stars based on 6 reviews

Featured Comments:

• R

  Rachelle O'Hara

  5.0

  Everyone was so nice and gave such great help

• M

  Marya A.

  1.0

  I gave them $7 in coins and asked for dollars in return. They gave me $6. The staff is lazy and the banking lady was smirking when she said 'you only have $6'. These people are frauds. Don't trust them blindly.

• J

  Johnathan Barber

  1.0

  Let me tell you-- as someone who has banker friends at US BANK, FIFTH THIRD, and HUNTINGTON-- this bank has the laziest staff. I walked into the branch today at 4:39PM. There were at least three men behind office desks for new accounts, and I counted two customer service clerks. I told the young man that I simply wanted to move a few hundred dollars from one of my accounts to a new account. The young man looked at me, hesitated, and said, "Unfortunately, there is not enough time to do that, sir. With it being this late in the day, it would take too much time." I would never say that an entire bank is horrible based on one experience. I have used Fifth Third for many years, and the Finneytown Branch is my favorite. However, SOMEONE needs to retrain the dazed, baked young man with brown hair and a very strong eyeglass prescription. It only takes 13 minutes to open a new account, and the bank had NO other patrons. He told me to go to a bankmart at a local Krogers.

  ---

  Response from the owner

  I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

More reviews (3)